Papa John’s topped all other fast food chains last year in an annual customer satisfaction survey. According to the University of Michigan’s American Customer Satisfaction Index, Papa John’s score of 80 out of 100 represents the highest industry rating in the history of the survey. Meanwhile, McDonald’s slipped 4.3% to fall to last place, a full seven points behind No. 9 finisher Burger King. Here’s how the fast food joints stacked up, based on a scale of 0 to 100.
1. Papa John’s | 80 | 6. Domino’s Pizza | 77 |
2. Starbucks | 78 | 7. KFC | 75 |
3. Little Caesar | 78 | 8. Taco Bell | 74 |
4. Pizza Hut | 78 | 9. Burger King | 74 |
5. Wendy’s | 77 | 10. McDonald’s | 67 |
No comments:
Post a Comment